Our warranty insures that your project will continue to look great for many years to come. The Better Than Logs™ products are accompanied by a “Limited Lifetime Warranty.”
The warranty basically commits to two very important factors in exterior siding:
- The structure of our product will remain as purchased
- The coloring of our product will remain as purchased
Our office hours are 8am to 5pm Monday through Friday. We are available via email nearly around the clock. We do our very best to be available to you at the moment you need us.
We at Better Than Logs™ thoroughly enjoy being a part of our customers Dream Homes and Projects. Their enthusiasm and passion is infectious, and continually brightens our day. The best part about being involved in the Better Than Logs™ business is the privilege that we are allowed to meet and work with our customers.
The Better Than Logs™ products benefit our environment in several ways:
- A home and/or building that uses the Better Than Logs™ siding products will save, generally, from 50-200 trees from being required to be harvested.
- The stains and materials used in the manufacturing of our products are all environmentally friendly and non-hazardous to people and the environment.
- Better Than Logs™ products typically ship, from an environmental impact perspective, for “free” as far as emissions are concerned. This is because we typically ship with trucks already making the run to or near our intended destination. (Back-hauls)
- Better Than Logs™ produces NO Hazardous Waste of any kind.
The answer varies significantly, but the range is typically between 50 and 200 trees DO NOT NEED TO BE HARVESTED when the Better Than Logs™ siding products are employed on a given project.
No. We make every effort to protect our employees, our customers, and the environment from harmful chemicals and materials.
No. Our proprietary concrete mix does not include fly ash.
Absolutely. There are no chemicals or materials used in our manufacturing process that are harmful to individuals.
Better Than Logs™ has been manufacturing, selling, and shipping engineered concrete log sidings around the world since 2012.
We are the “OEM” Manufacturer of Engineered Concrete Siding Products.
YES! WE manufacturer all of our own siding and trim products
Our Chink product is guaranteed for 10 years, but is expected to last much longer when used on our products. Since our siding products do not shrink, expand, crack, and twist like “real” logs, the chink is expected to last for a very long time as it is those behaviors of wood that cause chink failures in log homes.
If the board is severely damaged, a replacement board can fairly easily be installed. If the damage is surface scratches, the board(s) can very easily be touched up with stain.
No. The stains we use penetrate into the concrete material and are there to stay. The stains are designed for high-traffic abrasive conditions that the Better Than Logs™ sidings will never experience, so the stained surfaces of our products will remain stained and colored for a very, very long time.
Absolutely. Minor scratches can be easily touched up with a small amount of stain and a rag (stain for touch up is included in the Better Than Logs™ shipped kit). Larger damage may be repaired by simply replacing the damaged portion of the board, a fairly easy process.
Nothing….Nada…..Zilch! Our products require no routine maintenance.
Between approximately 1.5 to 4 pounds per square foot of board. The heaviest individual board is the hand-hewn 12″ board (HH12WF) at 50-60 pounds, very similar to a similar sized piece of lumber (14.5″ x 12′ long). One person can usually lift and carry our boards, although we always suggest two people collectively handle our product for the protection of the products as well as the individuals.
We work with a local Montana broker to find the best rates and best drivers for each and every shipment.
Shipping is approximately $2.25 per mile, typically. Cost may vary by destination and season.
We complete the production process and crate the products for shipment. There are several options in shipping the products to your site:
- We will arrange for shipment through our local discount broker
- The customer may pick up the product themselves
- The customer may send a truck of their choosing to pick up the shipment
All orders ship directly and are manufactured from our factory in Drummond, MT.
We are able to ship anywhere in the world.
Typical product lead time is 8-12 weeks, shorter if we have available inventory. We work very hard to accommodate customer’s time-frames and expectations, frequently improving our typical lead-times.
Yes, the traditional log walls will need to be fir’d out and likely sheeted. Then, once there is a flat and solid surface, the siding can be installed. A significant ironic benefit of installing our siding products over traditional logs is that the home now eliminates the never-ending maintenance burden but retains the interior beauty and warmth of the traditional logs.
Yes, but we typically recommend removing the old siding to insure a flat and consistent surface.
Any flat solid surface. Typical surfaces include conventionally framed walls, ICF walls, SIP panels, log walls, and masonry walls. Most any surface is fine, as long as it is flat and solid.
We also have access to experienced and trustworthy contractors, builders, and installers across the country who can accomplish the installation if preferred.
Nothing! All products ship stained and ready for installation. No additional surface sealants are required. All products are maintenance free.
Simply open the crates in numbered order, read the Installation Manual in Crate #1, and begin the install. We work very hard on every shipment so that your installation goes as smoothly as possible.
Yes. We have designed our product and installation system for the common do-it-yourselfer. Most people comfortable with power tools, measuring and leveling tools, and cutting tools are very capable of installing our products.
Product installation is very simple. All boards are to be drilled and screwed in place on the structure. The trims are installed first, then the main siding boards are installed. Sealant is used throughout the installation for weatherproofing. Once the installation is complete, the major joints are sealed, chinked, and finished. That is REALLY about it!
Certainly. We have access to and relationships with installers and contractors throughout the world. Better Than Logs™ will introduce both parties, but does not charge for the installer or contractors services, and requires no fee from either party in their agreement. The introduction is a completely free and non-binding courtesy service offered by Better Than Logs™.
No, we manufacture and sell the materials. But, we do have numerous contacts around the country that a customer can access for installation (Better Than Logs™ charges no fee to the customer OR the installer for this service.)
That is at least in large part up to you. On our website, we are asking for customer input on “what siding you want to see next.” Complete the form and we will consider the suggestion.
No. Better Than Logs Products are manufactured with Polyiso Foam Board laminated into the backside of all our products. The channels ultimately consist of stagnant air which aids the wall as an insulator, but there is no R-Value to the panels resulting in an R-5 insulation value in all of our concrete log products.
All of our products internal reinforcement have three layers of fiberglass roving cloth throughout the boards.
All of these engineering factors and others create a very strong and stable concrete panel.
We do send out samples of the products. Let us know if you would like a sample, what style and color you would prefer, and we will make every effort to accommodate.
For the installation we offer:
- Matched Better Than Logs™ Sealant Adhesive Caulking (7 colors)
- Better Than Logs™ Chinking (12 colors)
- and Better Than Logs™ Installation Hardware (two lengths).
Yes, all sidings and trims are suitable for interior and exterior applications, without any worries of harmful chemicals.