FAQ

Why are the Better Than Logs™ siding products better than the other siding options the world has to offer?
There are several reasons we are the best option:

  1. We stain our products with a penetrating, long lasting stain. We do not paint, color, or otherwise finish our products.
  2. Our products display the textures and grains acquired from REAL WOOD.
  3. Our products have three forms of internal reinforcement, resulting in a strong, workable, and lightweight product.

Why is Better Than Logs™ siding better than log construction and wood sidings?
Many, many reasons!!! A great deal of engineering design, manufacturing materials, and manufacturing labor initially go into our products so that you, the customer, are required to do little to no maintenance on your exterior siding for the life of your home. When comparing our product pricing to other options (traditional wood and manufactured sidings), our products typically pay for themselves within 2-3 years when considering the materials and time required annually to maintain the other exterior options. And unlike most other siding products, our product should never need to be replaced!

What types of sidings are available from Better Than Logs™?
We manufacture five styles of siding:

  1. Board and Batten 12″ (BB12)
  2. Half-round 12″ (HR12) (available with and without Chinking Flange)
  3. Hand-hewn 12″ (HH12) (available with and without Chinking Flange)
  4. Shiplap 12″ (SL12)
  5. Shiplap 8″ (SL8)

What is your siding made of?
Better Than Logs™ siding is made of concrete (a proprietary mix), fiberglass roving, steel rebar, and steel mesh gaskets.

Where did the wood appearance come from?
All of our “plugs” (the original patterns used to make molds) were acquired locally to Drummond, Montana and developed and tooled in Drummond, MT. The Better Than Logs™ products look SO REAL because they were developed from REAL WOOD. No carvings or computer generated patterns are used to develop the textures in our products.

Is the material a siding or the entire wall structure?
We manufacture siding products. Our products are to be installed ON a wall.

How long are the Better Than Logs™ siding and trim boards?
All Better Than Logs™ Siding and Trim boards are 12 feet in length (+-3″).

What type of stains are used on your products?
We use commercial water-based stains that are very environmentally friendly and long-lasting.

How many colors can I choose from for the Better Than Logs™ sidings?
We offer all of our products in five colors: Natural, Weathered Wood, Golden Brown, Light Brown, and Dark Brown. All products are available in all colors.

Do the colors look the same from product style to product style?
Not necessarily. Each of our product styles has very different textures and surface characteristics, and the stains tend to function slightly differently based on the different surface conditions.

What other concrete products does Better Than Logs™ offer?
We also offer 6″ and 12″ diameter round posts (P6 and P12) for use in incasing structural members, posts, and beams.

Can I use Better Than Logs™ sidings inside my home too?
Yes, all sidings and trims are suitable for interior and exterior applications, without any worries of harmful chemicals.

What other complementary products are offered by Better Than Logs™ to support the best installation experience and results possible?
For the installation we offer:

  1. Matched Better Than Logs™  Sealant Adhesive Caulking (5 colors)
  2. Better Than Logs™ Chinking (8 colors)
  3. and Better Than Logs™ Installation Hardware (two lengths).

How can I see the Better Than Logs™ product myself?
We do send out samples of the products. Let us know if you would like a sample, what style and color you would prefer, and we will make every effort to accommodate.

What is “Internal Reinforcement” in the Better Than Logs™ products?
All of our products have three forms of internal reinforcement:

  1. Rebar in two directions throughout the boards
  2. Three layers of fiberglass roving cloth throughout the boards
  3. Steel gussets throughout the back channel of the boards

All of these engineering factors, and others, create a very strong and stable concrete panel.

Does the siding have any insulation R-Value?
No. Our products do have stagnant air channels and gussets that divide and interrupt those channels. The channels ultimately consist of stagnant air which aid the wall as an insulator, but there is no R-Value to the panels.  **Better Than Logs™ now offers the option of R-4 to R-5 insulation values on EVERY style of siding we make!**

What is the next siding style of product that Better Than Logs™ is going to offer?
That is at least in large part up to you. On our website, we are asking for customer input on “what siding you want to see next.” Complete the form and we will consider the suggestion.

Do you install the materials?
No, we manufacture and sell the materials. But, we do have numerous contacts around the country that a customer can access for installation (Better Than Logs™ charges no fee to the customer OR the installer for this service.)

Can Better Than Logs™ help me find an installer and/or Contractor/Builder?
Certainly. We have access to and relationships with installers and contractors throughout the world. Better Than Logs™ will introduce both parties, but does not charge for the installer or contractors services, and requires no fee from either party in their agreement. The introduction is a completely free and non-binding courtesy service offered by Better Than Logs™.

How easy is the installation……REALLY?
Product installation is very simple. All boards are to be drilled and screwed in place on the structure. The trims are installed first, then the main siding boards are installed. Sealant is used throughout the installation for weatherproofing. Once the installation is complete, the major joints are sealed, chinked, and finished. That is REALLY about it!

Can I install the siding myself?
Yes. We have designed our product and installation system for the common do-it-yourselfer. Most people comfortable with power tools, measuring and leveling tools, and cutting tools are very capable of installing our products.

What do I need to do to the Better Than Logs™ products when I receive them, prior to installation?
Simply open the crates in numbered order, inspect the contents for possible shipping damage (extremely rare issue), read the Installation Manual in Crate #1, and begin the install. We work very hard on every shipment so that your installation goes as smoothly as possible.

What do I have to do to the product before installation?
Nothing! All products ship stained and ready for installation. No additional surface sealants are required. All products are maintenance free.

What if I don’t want to install the Better Than Logs™ products myself?
We also have access to experienced and trustworthy contractors, builders, and installers across the country who can accomplish the installation if preferred.

What type of surface can the siding be installed on?
Any flat solid surface. Typical surfaces include conventionally framed walls, ICF walls, SIP panels, log walls, and masonry walls. Most any surface is fine, as long as it is flat and solid.

Can the siding be installed over old siding?
Yes, but we typically recommend removing the old siding to insure a flat and consistent surface.

Can the siding be installed over “real” logs?
Yes, the traditional log walls will need to be fir’d out and likely sheeted. Then, once there is a flat and solid surface, the siding can be installed. A significant ironic benefit of installing our siding products over traditional logs is that the home now eliminates the never-ending maintenance burden but retains the interior beauty and warmth of the traditional logs.

What is the typical lead-time of the Better Than Logs™ products?
Typical product lead time is 8-12 weeks, shorter if we have available inventory. We work very hard to accommodate customer’s time-frames and expectations, frequently improving our typical lead-times.

Where can the siding be shipped?
We are able to ship anywhere in the world.

Where do the Better Than Logs™ products ship from?
All orders ship directly and are manufactured from our factory in Drummond, MT.

How do the products ship?
We complete the production process and crate the products for shipment. There are several options in shipping the products to your site:

  1. We will arrange for shipment through our local discount broker
  2. The customer may pick up the product themselves
  3. The customer may send a truck of their choosing to pick up the shipment

How much does a typical order cost to ship from Drummond, Montana?
Shipping is approximately $1.25 per mile, typically. Cost may vary by destination and season.

How does Better Than Logs™ get the best shipping rates?
We work with a local Montana broker to find the best rates and best drivers for each and every shipment.

How much do the Better Than Logs™ siding products weigh?
Between approximately 1.5 to 4 pounds per square foot of board. The heaviest individual board is the hand-hewn 12″ board (HH12WF) at 50-60 pounds, very similar to a similar sized piece of lumber (14.5″ x 12′ long). One person can usually lift and carry our boards, although we always suggest two people collectively handle our product for the protection of the products as well as the individuals.

How much should I expect to spend to maintain my Better Than Logs™ products?
Nothing….Nada…..Zilch! Our products require no routine maintenance.

Are boards repairable?
Absolutely. Minor scratches can be easily touched up with a small amount of stain and a rag (stain for touch up is included in the Better Than Logs™ shipped kit). Larger damage may be repaired by simply replacing the damaged portion of the board, a fairly easy process.

Will the stain come off?
No. The stains we use penetrate into the concrete material and are there to stay. The stains are designed for high-traffic abrasive conditions that the Better Than Logs™ sidings will never experience, so the stained surfaces of our products will remain stained and colored for a very, very long time.

What if my kid backs the truck into the siding? What can I do to repair the damage?
If the board is severely damaged, a replacement board can fairly easily be installed. If the damage is surface scratches, the board(s) can very easily be touched up with stain.

How long will the chink on the Better Than Logs™ products last?
Our Chink product is guaranteed for 10 years, but is expected to last much longer when used on our products. Since our siding products do not shrink, expand, crack, and twist like “real” logs, the chink is expected to last for a very long time as it is those behaviors of wood that cause chink failures in log homes.

Do you manufacture the siding?
YES! WE manufacturer all of our own siding and trim products

Is Better Than Logs™ a manufacturer or a dealer?
We are the “OEM” Manufacturer of Engineered Concrete Siding Products.

How long has Better Than Logs™ been in business?
Better Than Logs™ has been manufacturing, selling, and shipping engineered concrete log sidings around the world since 2012.

Can I use the Better Than Logs™ products on the interior of my home as well?
Absolutely. There are no chemicals or materials used in our manufacturing process that are harmful to individuals.

Is there fly-ash in the Better Than Logs™ products?
No. Our proprietary concrete mix does not include fly ash.

Are there any harmful materials used in the manufacturing of the Better Than Logs™ Products?
No. We make every effort to protect our employees, our customers, and the environment from harmful chemicals and materials.

Approximately how many mature harvested trees are spared by the use of the Better Than Logs™ Siding Products versus a traditional log home or wood siding application?
The answer varies significantly, but the range is typically between 50 and 200 trees DO NOT NEED TO BE HARVESTED when the Better Than Logs™ siding products are employed on a given project.

How do the Better Than Logs™ Products help the environment?
The Better Than Logs™ products benefit our environment in several ways:

  • A home and/or building that uses the Better Than Logs™ siding products will save, generally, from 50-200 trees from being required to be harvested.
  • The stains and materials used in the manufacturing of our products are all environmentally friendly and non-hazardous to people and the environment.
  • Better Than Logs™ products typically ship, from an environmental impact perspective, for “free” as far as emissions are concerned. This is because we typically ship with trucks already making the run to or near our intended destination. (Back-hauls)
  • Better Than Logs™ produces NO Hazardous Waste of any kind.

What is the best part about being involved in the Better Than Logs™ business?
We at Better Than Logs™ thoroughly enjoy being a part of our customers Dream Homes and Projects. Their enthusiasm and passion is infectious, and continually brightens our day. The best part about being involved in the Better Than Logs™ business is the privilege that we are allowed to meet and work with our customers.

When is Better Than Logs™ available to me for help and information?
Our office hours are 8am to 5pm Monday through Friday. We are available via email nearly around the clock. We do our very best to be available to you at the moment you need us.

What is the warranty on the Better Than Logs™ products?
Our warranty insures that your project will continue to look great for many years to come. The Better Than Logs™ products are accompanied by a “Limited Lifetime Warranty.”

The warranty basically commits to two very important factors in exterior siding:

  1. The structure of our product will remain as purchased
  2. The coloring of our product will remain as purchased